Your profit

ZION TELEFONIE can setup with you and your IT staff the perfect VoIP and Unified Communications solution. We chose ShoreTel for the reliability and ease of use.

We summarize your main advantages:

Reliability

  • ShoreTel's distributed software architecture provide entreprise-class reliability. No matter what the size of your deployment, you can expect reliability that exceeds the most stringent measure of availability commonly used today - five 9's or 99?999% - while enjoying low cost of ownership and streamlined, centralized management.
  • ShoreGear switches use the VxWorks operating system, which guarantees a stable environment.
  • ShoreGear switches do not contain moving parts, which increases reliability and life expactancy.

Scalability

  • The ShoreTel infrastructure can be extended when required, without a need to renew everything thus minimizing the cost. Even phone numbers can be configured in the ShoreWare Director so it is a minimal effort to change your phone number.
  • You can connect homeworkers to the central at the office.
  • All hardware and software released by ShoreTel are still supported. At regular intervals, old switches will be replaced for free by new switches.

 Cost-effective

  • With the right ShoreTel infrastructure and in combination with the ShoreTel Cerfified Internet Telephone Service Provider (ITSP) Toledo you dial at low rates to outside destination and calls between your colleagues are for free, wherever that colleague may be in the world.
  • ShoreTel just needs one single network.
  • ShoreTel uses Power-over-Ethernet (PoE). You don't need to buy power adaptors for the IP telephones. You will save on energy and plugs. 
  • ShoreTel uses 15% less energy than their respective competitors.

 Self-manageable

  • With the ShoreWare Director, your entire IP phone system can be managed from a single browser-based interface. Instead of multiple PBX, voicemail and automated attendant systems, ShoreWare Director unifies all systems into a single interface.
  • ShoreWare Director recognizes all active IP phones on the network and eliminates manual processes by immediately configuring them (except third party SIP phones). New users are automatically assigned an extension, mailbox, auto-attendant profile when they first access their voicemail, and can then be added to an Automatic Call Distribution (ACD) group.
  • Your IT responsible can detect and solve problems himself.
  • The ShoreWare CDR service generates call records for all locations into a single, unified database on the ShoreWare server-there is no need for "buffer boxes" and "polling devices" to integrate CDR data from multiple sites. The service also generates call records into a text file for use by third-party call accounting packages.
  • The ShoreWare Director allows you to create a new number, reconfigure the IVR or delete a number.

Personal Call Manager

  • Configure different ways to handle calls or voicemail greetings whether you're "in" or "in a meeting" or the "out of the office" mode. Direct the system to route calls to you, voicemail or try to find you by calling your various assigned phone numbers.
  • Access all key features such as voicemail in one window with tabbed contents.
  • Continue to be effective while away from the desk attending meetings and traveling the corridors.
  • The Personal Call Manager can be docked on any side of the screen so it doesn't interfere with other desktop applications.

 Outlook Integration

  • The ShoreTel software is integrated with your calendar in Outlook so that you can always be contacted, depending on your settings. With the Personal Call Manager running on your PC you see if a colleague is handling a call or not so you can increase the quality of handling incoming calls.
  • Manage voicemail and contacts through Microsoft Outlook.
  • Possibility to integrate with Microsoft CRM, Excel files, Acces,...